Fault database
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12 results for “PED”
GND-03Cross-brand / Protocol · DC Fast Chargers solo+Bond jumper missing at pedestal
Bond jumper missing at pedestal (GND-03) — Ground / isolation field fault. Stay OEM-agnostic until the protocol stage pi…
CP-XP-PAYChargePoint · Express Plus · Payment terminals solo+Payment authorize timeout
Express Plus payment authorize timeout — PED spins or declines while FreeVend/RFID may work, splitting money path from e…
PAY-TOIngenico / payment · Self/4000 family · Payment terminalsFree samplePayment terminal timeout
Ingenico payment terminal timeout — PED/host path times out while FreeVend may still work. Field techs should correlate HMI/Cloud timestamps with Charger may be healthy while PED declines.
PAY-CHIPIngenico / payment · Self/4000 family · Payment terminals solo+Chip read fail wet weather
Chip read fail in wet weather — moisture at dip slot or failing chip reader. Field techs should correlate HMI/Cloud time…
PAY-HOSTIngenico / payment · Self/4000 family · Payment terminals solo+Host authorize decline loop
Host authorize decline loop — host declines/loops; energy path may be fine. Field techs should correlate HMI/Cloud times…
PAY-USBIngenico / payment · Self/4000 family · Payment terminals solo+USB-C power to PED unstable
USB-C power to PED unstable — PED reboots from weak power/cable. Field techs should correlate HMI/Cloud timestamps with …
PAY-NFCIngenico / payment · Self/4000 family · Payment terminals solo+NFC tap intermittent
NFC tap intermittent — antenna/cable/EMI; prove with multiple cards. Field techs should correlate HMI/Cloud timestamps w…
WB-PP-WIFIWallbox · Pulsar Plus · AC Level 2 solo+Wi-Fi drop loses schedule
Wallbox Pulsar Plus drops its Wi-Fi connection: scheduled charging and cloud-based authorization stop working while a lo…
BLK-IQ-RELAYBlink · IQ 200 · AC Level 2Free sampleIQ200 relay welded
Blink IQ200 reports a welded or stuck main relay, or fails its weld-detect self-check, typically right after a hard fault-current event or years of high-cycle depot duty. The stall latches Faulted and stays there — FreeVend and app-initiated sessions are both blocked — while neighboring pedestals on the same pad usually keep working normally, which helps rule out a site-wide power event.
BLK-IQ-NETBlink · IQ 200 · AC Level 2 solo+Blink network offline
Blink IQ shows the pedestal offline in the Cloud portal while the physical unit may still illuminate normally and even a…
BLK-IQ-RFIDBlink · IQ 200 · AC Level 2 solo+RFID intermittent
Blink IQ's RFID reader works intermittently: some taps produce a beep with no Authorize response, other cards fail consi…
EVB-LV-COMEVBox · Livo · AC Level 2 solo+Livo OCPP disconnect
EVBox Livo drops off the CSMS intermittently: Cloud shows Offline or repeated reconnects while the pedestal's local LEDs…