Fault database
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TRI-RTM-FANTritium · RTM75 · DC Fast Chargers solo+Inlet fan blocked
Inlet fan blocked: charger or site equipment presents this pattern under load or on session start. Techs report intermit…
EVB-LV-LOADEVBox · Livo · AC Level 2 solo+Load balance zero amps
Load balance zero amps: charger or site equipment presents this pattern under load or on session start. Techs report int…
NET-C02Cross-brand / Protocol · DC Fast Chargers solo+TLS handshake fail to CSMS
TLS handshake fail to CSMS: charger or site equipment presents this pattern under load or on session start. Techs report…
CP-E250-DOORChargePoint · Express 250 · DC Fast Chargers solo+Cabinet door interlock open
Cabinet door interlock open: charger or site equipment presents this pattern under load or on session start. Techs repor…
TRI-PK-PWRTritium · PK350 · DC Fast Chargers solo+Rectifier stage fault
Rectifier stage fault: charger or site equipment presents this pattern under load or on session start. Techs report inte…
ABB-T184-PMABB · Terra 184 · DC Fast Chargers solo+Power module imbalance
Power module imbalance: charger or site equipment presents this pattern under load or on session start. Techs report int…
LMS-ZEROSite stack (generic) · Power cabinet / LMS solo+LMS allocates 0 A all ports
LMS allocates 0 A all ports: charger or site equipment presents this pattern under load or on session start. Techs repor…
DEP-ISLANDSite stack (generic) · BESS solo+Island mode leaves EVSE dark
Island mode leaves EVSE dark: charger or site equipment presents this pattern under load or on session start. Techs repo…
NACS-H03Cross-brand / Protocol · Cables & connectors solo+NACS thermal derate to zero
NACS thermal derate to zero: charger or site equipment presents this pattern under load or on session start. Techs repor…
ISO-H01Cross-brand / Protocol · Cables & connectors solo+ISO 15118 TLS cert expired
ISO 15118 TLS cert expired: charger or site equipment presents this pattern under load or on session start. Techs report…
CHA-H04Cross-brand / Protocol · Cables & connectors solo+CHAdeMO available current zero
CHAdeMO available current zero: charger or site equipment presents this pattern under load or on session start. Techs re…
ALP-HYC-MODAlpitronic · HYC300 · DC Fast Chargers solo+Module offline bank
Module offline bank: charger or site equipment presents this pattern under load or on session start. Techs report interm…
OCPP-F02Cross-brand / Protocol · DC Fast ChargersFree sampleHeartbeat timeout to CSMS
Heartbeat timeout to CSMS: charger or site equipment presents this pattern under load or on session start. Techs report intermittent recurrence until root cause cleared.
CCS-H09Cross-brand / Protocol · Cables & connectors solo+SECC discovery wrong IP
SECC discovery wrong IP: charger or site equipment presents this pattern under load or on session start. Techs report in…
BESS-UVFluence / BESS · BESS solo+BESS undervoltage at cabinet
BESS undervoltage at cabinet: charger or site equipment presents this pattern under load or on session start. Techs repo…
MET-01Cross-brand / Protocol · DC Fast Chargers solo+Energy meter CRC error
Energy meter CRC error: charger or site equipment presents this pattern under load or on session start. Techs report int…
CCS-H08Cross-brand / Protocol · Cables & connectors solo+CP state B stuck
CP state B stuck: charger or site equipment presents this pattern under load or on session start. Techs report intermitt…
TEMP-01Cross-brand / Protocol · DC Fast Chargers solo+Ambient derate never recovers overnight
Ambient derate never recovers overnight: charger or site equipment presents this pattern under load or on session start.…
MDM-RSSISierra Wireless / Semtech · Modem / cellular solo+RSSI too low in cabinet
RSSI too low in cabinet: charger or site equipment presents this pattern under load or on session start. Techs report in…
ISO-H02Cross-brand / Protocol · Cables & connectors solo+PnC contract authentication fail
PnC contract authentication fail: charger or site equipment presents this pattern under load or on session start. Techs …
CAB-STRAINSite stack (generic) · Cables & connectors solo+Strain relief broken
Strain relief broken: charger or site equipment presents this pattern under load or on session start. Techs report inter…
TRI-PK-DISPTritium · PK350 · DC Fast Chargers solo+Dispenser UI no boot
Dispenser UI no boot: charger or site equipment presents this pattern under load or on session start. Techs report inter…
PE-NB-COOLPower Electronics · NB 360 · Liquid cooling solo+Cooling pump Contactor chatter
Cooling pump Contactor chatter: charger or site equipment presents this pattern under load or on session start. Techs re…
CHA-H03Cross-brand / Protocol · Cables & connectors solo+CHAdeMO vehicle contactor open early
CHAdeMO vehicle contactor open early: charger or site equipment presents this pattern under load or on session start. Te…
AUT-MC-THERMAutel · MaxiCharger DC · DC Fast Chargers solo+Power stage overtemp
Power stage overtemp: charger or site equipment presents this pattern under load or on session start. Techs report inter…
NET-C03Cross-brand / Protocol · DC Fast Chargers solo+NAT keepalive drops OCPP websocket
NAT keepalive drops OCPP websocket: charger or site equipment presents this pattern under load or on session start. Tech…
NACS-H04Cross-brand / Protocol · Cables & connectors solo+NACS PP open mid-session
NACS PP open mid-session: charger or site equipment presents this pattern under load or on session start. Techs report i…
ALP-HYC-ISOAlpitronic · HYC300 · DC Fast Chargers solo+HYC isolation fault
HYC isolation fault: charger or site equipment presents this pattern under load or on session start. Techs report interm…
CCS-H11Cross-brand / Protocol · Cables & connectors solo+EVSideCableCheck unknown error
EVSideCableCheck unknown error: charger or site equipment presents this pattern under load or on session start. Techs re…
ABB-T54-CHAABB · Terra 54 · DC Fast Chargers solo+CHAdeMO side no start
CHAdeMO side no start: charger or site equipment presents this pattern under load or on session start. Techs report inte…
KEM-SAT-COOLKempower · Satellite · Liquid cooling solo+Cabinet coolant pressure low
Cabinet coolant pressure low: charger or site equipment presents this pattern under load or on session start. Techs repo…
EVB-LV-COMEVBox · Livo · AC Level 2 solo+Livo OCPP disconnect
Livo OCPP disconnect: charger or site equipment presents this pattern under load or on session start. Techs report inter…
CAB-FANSite stack (generic) · Power cabinet / LMS solo+Power cabinet fan fail
Power cabinet fan fail: charger or site equipment presents this pattern under load or on session start. Techs report int…
DEP-CURTSite stack (generic) · Power cabinet / LMS solo+Depot LMS curtails on demand response
Depot LMS curtails on demand response: charger or site equipment presents this pattern under load or on session start. T…
OCPP-F01Cross-brand / Protocol · DC Fast ChargersFree sampleStatusNotification stuck Faulted after reboot
StatusNotification stuck Faulted after reboot: charger or site equipment presents this pattern under load or on session start. Techs report intermittent recurrence until root cause cleared.
ABB-T54-HMIABB · Terra 54 · DC Fast Chargers solo+HMI frozen on Fault
HMI frozen on Fault: charger or site equipment presents this pattern under load or on session start. Techs report interm…
PAY-CHIPIngenico / payment · Payment terminals solo+Chip read fail wet weather
Chip read fail wet weather: charger or site equipment presents this pattern under load or on session start. Techs report…
COOL-LEAKSite stack (generic) · Liquid cooling solo+Glycol leak at quick-connect
Glycol leak at quick-connect: charger or site equipment presents this pattern under load or on session start. Techs repo…
ISO-H03Cross-brand / Protocol · Cables & connectors solo+Schedule renegotiation abort
Schedule renegotiation abort: charger or site equipment presents this pattern under load or on session start. Techs repo…
RFID-03Cross-brand / Protocol · DC Fast Chargers solo+Local list full — new cards fail
Local list full — new cards fail: charger or site equipment presents this pattern under load or on session start. Techs …