Fault database
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OCPP-F09Cross-brand / Protocol · DC Fast ChargersFree sampleFirmware update stalls at downloading
Firmware update stalls at Downloading/Installing — charger stuck non-operative mid-FW with CSMS showing ongoing update. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on OCPP-F09.
ABB-T54-FWABB · Terra 54 · DC Fast ChargersEarly access pro+Boot loop after FW flash
Terra 54 boot loop after FW flash — early-access recovery per ABB, not module shotgun. Field techs should correlate HMI/…
MDM-FWSierra Wireless / Semtech · AirLink modem · Modem / cellular solo+Modem FW bricks OCPP path
Modem FW bricks OCPP path — modem online to carrier but OCPP stack broken after FW. Field techs should correlate HMI/Clo…
BLK-IQ-BOOTBlink · IQ 200 · AC Level 2 solo+Boot loop after update
Blink IQ200 boot-loops immediately after a firmware update: the power LED cycles repeatedly, the unit never reaches Avai…