Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — samples stay open.
Viewing as free
7 results
PAY-CHIPIngenico / payment · Self/4000 family · Payment terminals solo+Chip read fail wet weather
Chip read fail wet weather on ingenico (self-4000): PED screen / host response code shows PAY-CHIP. Techs see session ab…
ALP-HYC-PAYAlpitronic · HYC300 · Payment terminals solo+Payment terminal offline
Payment terminal offline on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-PAY. Techs see session abor…
PAY-NFCIngenico / payment · Self/4000 family · Payment terminals solo+NFC tap intermittent
NFC tap intermittent on ingenico (self-4000): PED screen / host response code shows PAY-NFC. Techs see session abort or …
PAY-USBIngenico / payment · Self/4000 family · Payment terminals solo+USB-C power to PED unstable
USB-C power to PED unstable on ingenico (self-4000): PED screen / host response code shows PAY-USB. Techs see session ab…
PAY-HOSTIngenico / payment · Self/4000 family · Payment terminals solo+Host authorize decline loop
Host authorize decline loop on ingenico (self-4000): PED screen / host response code shows PAY-HOST. Techs see session a…
CP-XP-PAYChargePoint · Express Plus · Payment terminals solo+Payment authorize timeout
Payment authorize timeout on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-PAY. Te…
PAY-TOIngenico / payment · Self/4000 family · Payment terminalsFree samplePayment terminal timeout
Payment terminal timeout on ingenico (self-4000): PED screen / host response code shows PAY-TO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Payment host + EVSE Authorize timeline before opening the cabinet.