Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — look for green Free sample badges for open procedures.
Viewing as free
5 results
GND-01Cross-brand / Protocol · DC Fast ChargersFree sampleGround continuity fail at dispenser
Ground continuity fail at dispenser (GND-01) — Ground / isolation field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
GND-02Cross-brand / Protocol · DC Fast ChargersFree sampleIsolation monitor nuisance trip wet weather
Isolation monitor nuisance trip wet weather (GND-02) — Ground / isolation field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
BESS-THERMFluence / BESS · BESS solo+BESS thermal runaway alarm
The BESS reports a thermal runaway alarm or a critical thermal inhibit that locks out the EVSE feed and may trigger the …
SWG-ARCEaton · Switchgear solo+Arc-flash relay trip
An arc-flash relay trip has opened the switchgear and taken the entire site dark, with the light- and/or pressure-based …
BESS-FIREFluence / BESS · BESS solo+Fire panel inhibits charge
The fire alarm control panel (FACP) is holding an inhibit on the BESS/EVSE charge and discharge path, locking out charge…