Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — look for green Free sample badges for open procedures.
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3 results
CHA-H01Cross-brand / Protocol · Cables & connectorsFree sampleCHAdeMO CAN timeout
CHAdeMO CAN timeout (CHA-H01) — CHAdeMO field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
2 confirmed
CP-E250-COMMChargePoint · Express 250 · DC Fast Chargers solo+Dispenser-cabinet CAN loss
Express 250 dispenser–cabinet CAN/comm loss — dispenser UI dead or offline while the cabinet is still powered, or Cloud …
3 confirmed
TRI-RTM-CANTritium · RTM75 · DC Fast ChargersEarly access pro+Internal CAN bus error
RTM internal CAN bus error — early-access internal comms; reseat/OEM. Field techs should correlate HMI/Cloud timestamps …
1 confirmed