Fault database
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OCPP-F08Cross-brand / Protocol · DC Fast ChargersFree sampleBootNotification rejected — wrong chargePointModel
BootNotification rejected — wrong chargePointModel / identity after board swap or clone config, leaving the charger offline to CSMS. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on OCPP-F08.
CFG-01Cross-brand / Protocol · DC Fast ChargersFree sampleWrong OCPP URL after board swap
Wrong OCPP URL after board swap — new controller still points at lab/staging or old CSMS, so production Cloud never sees the charger. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on CFG-01.
CFG-02Cross-brand / Protocol · DC Fast ChargersFree sampleConnector ID mismatch dual-gun cabinet
Connector ID mismatch dual-gun cabinet (CFG-02) — Configuration field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
CFG-03Cross-brand / Protocol · DC Fast ChargersFree samplePower module map incorrect after expansion
Power module map incorrect after expansion (CFG-03) — Configuration field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
CFG-04Cross-brand / Protocol · DC Fast ChargersFree sampleWrong timezone breaks TOU LMS
Wrong timezone breaks TOU LMS (CFG-04) — Configuration field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
DEP-XFMR-TAPSite stack (generic) · Switchgear solo+Wrong tap leaves undervoltage
Wrong tap leaves undervoltage — transformer tap leaves EVSE bus low under load. site-generic field note: keep evidence s…
SCH-EV-CFGSchneider Electric · EVlink · AC Level 2 solo+Wrong max current config
Schneider EVlink either trips its upstream breaker repeatedly or delivers charging stuck at an unexpectedly low amperage…