Fault database
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20 results
CP-E250-PFCChargePoint · Express 250 · DC Fast ChargersEarly access pro+PFC stage overcurrent
PFC stage overcurrent on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-PFC. Techs…
CP-E250-HDCChargePoint · Express 250 · DC Fast ChargersEarly access pro+HDC contactor weld detect
HDC contactor weld detect on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-HDC. T…
ABB-T54-FWABB · Terra 54 · DC Fast ChargersEarly access pro+Boot loop after FW flash
Boot loop after FW flash on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-FW. Techs see sessio…
CP-E250-DOORChargePoint · Express 250 · DC Fast Chargers solo+Cabinet door interlock open
Cabinet door interlock open on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-DOOR…
CHA-H04Cross-brand / Protocol · Cables & connectors solo+CHAdeMO available current zero
CHAdeMO available current zero: charger or site equipment presents this pattern under load or on session start. Techs re…
CHA-H03Cross-brand / Protocol · Cables & connectors solo+CHAdeMO vehicle contactor open early
CHAdeMO vehicle contactor open early: charger or site equipment presents this pattern under load or on session start. Te…
ABB-T54-CHAABB · Terra 54 · DC Fast Chargers solo+CHAdeMO side no start
CHAdeMO side no start on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-CHA. Techs see session …
ABB-T54-HMIABB · Terra 54 · DC Fast Chargers solo+HMI frozen on Fault
HMI frozen on Fault on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-HMI. Techs see session ab…
CP-E250-COMMChargePoint · Express 250 · DC Fast Chargers solo+Dispenser-cabinet CAN loss
Dispenser-cabinet CAN loss on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-COMM.…
ABB-T54-ISOABB · Terra 54 · DC Fast ChargersFree sampleIsolation error before charge
Isolation error before charge on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
CHA-H02Cross-brand / Protocol · Cables & connectors solo+CHAdeMO connector lock fail
CHAdeMO connector lock fail: charger or site equipment presents this pattern under load or on session start. Techs repor…
CHA-H01Cross-brand / Protocol · Cables & connectorsFree sampleCHAdeMO CAN timeout
CHAdeMO CAN timeout on protocol: CSMS StatusNotification + connector LEDs shows CHA-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CP-E250-RFIDChargePoint · Express 250 · DC Fast Chargers solo+Station RFID unresponsive
Station RFID unresponsive on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-RFID. …
ABB-T54-GRIDABB · Terra 54 · DC Fast Chargers solo+Grid undervoltage trip
Grid undervoltage trip on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-GRID. Techs see sessio…
ABB-T54-SENSABB · Terra 54 · DC Fast Chargers solo+Temp sensor open circuit
Temp sensor open circuit on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-SENS. Techs see sess…
ABB-T54-CCSABB · Terra 54 · DC Fast ChargersFree sampleCCS connector latch fail
CCS connector latch fail on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-CCS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
VEH-X02Cross-brand / Protocol · Cables & connectors solo+Legacy CHAdeMO only vehicles on CCS site
Legacy CHAdeMO only vehicles on CCS site: charger or site equipment presents this pattern under load or on session start…
CP-E250-FANChargePoint · Express 250 · DC Fast Chargers solo+Power module fan fail
Power module fan fail on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-FAN. Techs…
CP-E250-ISOChargePoint · Express 250 · DC Fast ChargersFree sampleIsolation fault after cable swap
Isolation fault after cable swap on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
CP-E250-GFChargePoint · Express 250 · DC Fast ChargersFree sampleGround fault trip under rain
Ground fault trip under rain on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.