Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — look for green Free sample badges for open procedures.
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CP-E250-GFChargePoint · Express 250 · DC Fast ChargersFree sampleGround fault trip under rain
Express 250 ground-fault trip under rain, wash-down, or wet holster — Cloud Faulted and local GF latch may refuse clear until the moisture path is proven dry. chargepoint field note: keep evidence scrubbed and prove the ranked cause before module RMA on CP-E250-GF.
RCD-TESTSite stack (generic) · Contactors & protection solo+RCD fails monthly test
RCD fails monthly test — protective device does not trip on test or will not reset; treat as protection failure. site-ge…
WB-PP-GFCIWallbox · Pulsar Plus · AC Level 2Free samplePulsar GFCI trip
Wallbox Pulsar trips GFCI/RCD during rain, wash-down, or cable handling. App/HMI shows ground-fault or protection trip; breaker may also open. Session will not restart until the protective device is reset and the moisture/insulation cause is cleared—not just the reset button mashed.
EVB-LV-RCDEVBox · Livo · AC Level 2 solo+RCD trip nuisance
EVBox Livo's residual current device opens on plug-in, during rain, or mid-session, then resets and holds briefly before…