Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — look for green Free sample badges for open procedures.
Viewing as free
11 results
LOAD-01Cross-brand / Protocol · Power cabinet / LMSFree sampleDynamic load management caps to 0 A
Dynamic load management caps to 0 A (LOAD-01) — Load management field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
LOAD-02Cross-brand / Protocol · Power cabinet / LMSFree sampleLMS heartbeat lost — failsafe curtail
LMS heartbeat lost — failsafe curtail — chargers derate or go Unavailable when site LMS/PLC heartbeat drops, protecting the feeder. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on LOAD-02.
LOAD-03Cross-brand / Protocol · Power cabinet / LMS solo+LMS priority starves fleet overnight
LMS priority starves fleet overnight (LOAD-03) — Load management field fault. Stay OEM-agnostic until the protocol stage…
CP-XP-LMSChargePoint · Express Plus · DC Fast Chargers solo+Site LMS curtails Express Plus
Site LMS curtails Express Plus to near-zero amps — stalls look Faulted/Unavailable while power hardware is healthy and L…
KEM-SAT-DYNKempower · Satellite · DC Fast ChargersEarly access pro+Dynamic power allocation stuck
Kempower dynamic power pool fault — early-access pool assignment/module map issues. Field techs should correlate HMI/Clo…
LMS-ZEROSite stack (generic) · LMS / power cabinet · Power cabinet / LMS solo+LMS allocates 0 A all ports
LMS allocates 0 A all ports — site controller sets zero budget; stalls idle with healthy hardware. site-generic field no…
LMS-COMSite stack (generic) · LMS / power cabinet · Power cabinet / LMS solo+LMS PLC offline
LMS PLC offline — chargers lose LMS and enter failsafe curtail/Unavailable. site-generic field note: keep evidence scrub…
DEP-CURTSite stack (generic) · Power cabinet / LMS solo+Depot LMS curtails on demand response
Depot LMS curtails on demand response — scheduled DR event cuts amps across the depot. site-generic field note: keep evi…
SIE-SD-LMSSiemens · Sicharge D · DC Fast ChargersEarly access pro+Cluster LMS conflict
Siemens Sicharge D cluster experiences a load-management conflict where multiple stalls fight over the site's power budg…
EVB-LV-LOADEVBox · Livo · AC Level 2 solo+Load balance zero amps
EVBox Livo authorizes a session normally but delivers 0 A during peak periods, then resumes charging on its own once dem…
BESS-SOCFluence / BESS · BESS solo+SOC floor blocks EVSE feed
The BESS SOC floor is blocking EVSE feed exactly as designed — the system will not discharge below its configured minimu…