Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — samples stay open.
Viewing as free
16 results
CP-E250-PFCChargePoint · Express 250 · DC Fast ChargersEarly access pro+PFC stage overcurrent
PFC stage overcurrent on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-PFC. Techs…
TRI-PK-PWRTritium · PK350 · DC Fast ChargersEarly access pro+Rectifier stage fault
Rectifier stage fault on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-PWR. Techs see sessi…
KEM-SAT-DYNKempower · Satellite · DC Fast ChargersEarly access pro+Dynamic power allocation stuck
Dynamic power allocation stuck on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-DYN. Techs see se…
BESS-UVFluence / BESS · BESS solo+BESS undervoltage at cabinet
BESS undervoltage at cabinet on fluence: BESS EMS / fire panel inhibit shows BESS-UV. Techs see session abort or stall U…
ALP-HYC-GRIDAlpitronic · HYC300 · DC Fast Chargers solo+Grid overvoltage
Grid overvoltage on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-GRID. Techs see session abort or st…
CAB-BUSSite stack (generic) · LMS / power cabinet · Power cabinet / LMS solo+DC bus undervoltage
DC bus undervoltage on site-generic (lms-cabinet): Site LMS / breaker / skid local indicators shows CAB-BUS. Techs see s…
BESS-OVFluence / BESS · BESS solo+BESS overvoltage trip
BESS overvoltage trip on fluence: BESS EMS / fire panel inhibit shows BESS-OV. Techs see session abort or stall Unavaila…
ABB-T54-GRIDABB · Terra 54 · DC Fast Chargers solo+Grid undervoltage trip
Grid undervoltage trip on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-GRID. Techs see sessio…
CFG-03Cross-brand / Protocol · DC Fast Chargers solo+Power module map incorrect after expansion
Power module map incorrect after expansion: charger or site equipment presents this pattern under load or on session sta…
BTC-HP-PFCBTC Power · HP150 · DC Fast Chargers solo+Input PFC fault
Input PFC fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-PFC. Techs see session abort or st…
DEP-SEQSite stack (generic) · Power cabinet / LMS solo+Sequential start brownout
Sequential start brownout on site-generic: Site LMS / breaker / skid local indicators shows DEP-SEQ. Techs see session a…
PE-NB-GRIDPower Electronics · NB 360 · DC Fast Chargers solo+Input phase loss
Input phase loss on power-electronics (nb-360): NB series HMI / keypad shows PE-NB-GRID. Techs see session abort or stal…
SCH-EV-PHASESchneider Electric · EVlink · AC Level 2 solo+Missing phase on 3P install
Missing phase on 3P install on schneider (evinox): EVlink HMI / EcoStruxure if present shows SCH-EV-PHASE. Techs see ses…
SWG-PFEaton · Switchgear solo+Power factor / harmonic trip
Power factor / harmonic trip on eaton: Switchboard trip flags / PQ meter shows SWG-PF. Techs see session abort or stall …
CAB-PARSite stack (generic) · LMS / power cabinet · Power cabinet / LMS solo+Parallel cabinet sync fail
Parallel cabinet sync fail on site-generic (lms-cabinet): Site LMS / breaker / skid local indicators shows CAB-PAR. Tech…
LOAD-01Cross-brand / Protocol · Power cabinet / LMSFree sampleDynamic load management caps to 0 A
Dynamic load management caps to 0 A on protocol: CSMS StatusNotification + connector LEDs shows LOAD-01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.