The EVSE Directory · Field sheet · EVBox · EVB-LV-LOCK
EVB-LV-LOCKCable lock stuck
EVBox · Livo · AC Level 2
Verified 2026-07-301 field confirmsSeverity: medium ~45 min
Safety
Do not pry at the connector or force a trapped cable free without the OEM release tool — this can damage the vehicle inlet or the connector's high-voltage pins.
Full procedure requires solo+
Symptom teaser: EVBox Livo's cable lock actuator either stays engaged after a session ends, trapping the connector in the vehicle, or fails to latch at plug-in so the session n…
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