Equipment category
AC Level 2
Wallboxes and pedestals
Faults (20)
WB-PP-GFCIWallbox · Pulsar Plus · AC Level 2Free samplePulsar GFCI trip
Wallbox Pulsar trips GFCI/RCD during rain, wash-down, or cable handling. App/HMI shows ground-fault or protection trip; breaker may also open. Session will not restart until the protective device is reset and the moisture/insulation cause is cleared—not just the reset button mashed.
WB-PP-WIFIWallbox · Pulsar Plus · AC Level 2 solo+Wi-Fi drop loses schedule
Wallbox Pulsar Plus drops its Wi-Fi connection: scheduled charging and cloud-based authorization stop working while a lo…
WB-PP-CPWallbox · Pulsar Plus · AC Level 2 solo+CP state fault no EV
Wallbox Pulsar Plus reports a control-pilot state fault with no vehicle plugged in, or the unit never advances past Stat…
BLK-IQ-RELAYBlink · IQ 200 · AC Level 2Free sampleIQ200 relay welded
Blink IQ200 reports a welded or stuck main relay, or fails its weld-detect self-check, typically right after a hard fault-current event or years of high-cycle depot duty. The stall latches Faulted and stays there — FreeVend and app-initiated sessions are both blocked — while neighboring pedestals on the same pad usually keep working normally, which helps rule out a site-wide power event.
BLK-IQ-NETBlink · IQ 200 · AC Level 2 solo+Blink network offline
Blink IQ shows the pedestal offline in the Cloud portal while the physical unit may still illuminate normally and even a…
BLK-IQ-RFIDBlink · IQ 200 · AC Level 2 solo+RFID intermittent
Blink IQ's RFID reader works intermittently: some taps produce a beep with no Authorize response, other cards fail consi…
FLO-ST-METFlo · Smart Two · AC Level 2 solo+Smart Two meter error
Flo Smart Two reports a meter/measurement error mid-session or at start: the app or station LED shows a metering fault, …
FLO-ST-AUTHFlo · Smart Two · AC Level 2 solo+Auth card not accepted
Flo Smart Two rejects RFID card or app authorization with a 'card not accepted' message while the station otherwise show…
FLO-ST-TEMPFlo · Smart Two · AC Level 2 solo+Overtemp enclosure
Flo Smart Two derates or trips to Faulted with an overtemperature message during full-sun exposure or when enclosure ven…
EVB-LV-COMEVBox · Livo · AC Level 2 solo+Livo OCPP disconnect
EVBox Livo drops off the CSMS intermittently: Cloud shows Offline or repeated reconnects while the pedestal's local LEDs…
EVB-LV-RCDEVBox · Livo · AC Level 2 solo+RCD trip nuisance
EVBox Livo's residual current device opens on plug-in, during rain, or mid-session, then resets and holds briefly before…
EVB-LV-LOCKEVBox · Livo · AC Level 2 solo+Cable lock stuck
EVBox Livo's cable lock actuator either stays engaged after a session ends, trapping the connector in the vehicle, or fa…
SCH-EV-GFSchneider Electric · EVlink · AC Level 2Free sampleEVlink ground fault
Schneider EVlink trips its ground-fault/residual-current protection during rain, wash-down, or shortly after cable handling, and the fault often recurs on reset in commercial installs where the EVSE shares a panel and bonding path with other loads. A trip that follows the cable when swapped, or that clears dry and holds, narrows the cause quickly before an electrician is called for panel-level bonding work.
SCH-EV-PHASESchneider Electric · EVlink · AC Level 2 solo+Missing phase on 3P install
Schneider EVlink on a three-phase install reports a missing or unbalanced phase after panel or breaker work: the unit ei…
SCH-EV-CFGSchneider Electric · EVlink · AC Level 2 solo+Wrong max current config
Schneider EVlink either trips its upstream breaker repeatedly or delivers charging stuck at an unexpectedly low amperage…
WB-PP-PENWallbox · Pulsar Plus · AC Level 2 solo+PEN fault UK-style
UK-style Wallbox Pulsar Plus units with PEN-fault protection trip or inhibit charging entirely when the supply's protect…
BLK-IQ-BOOTBlink · IQ 200 · AC Level 2 solo+Boot loop after update
Blink IQ200 boot-loops immediately after a firmware update: the power LED cycles repeatedly, the unit never reaches Avai…
FLO-ST-PILOTFlo · Smart Two · AC Level 2 solo+Pilot diode fail
Flo Smart Two fails the control-pilot handshake: the unit never leaves State A/B and the display or app shows a pilot/di…
EVB-LV-LOADEVBox · Livo · AC Level 2 solo+Load balance zero amps
EVBox Livo authorizes a session normally but delivers 0 A during peak periods, then resumes charging on its own once dem…
SCH-EV-HMISchneider Electric · EVlink · AC Level 2 solo+LED status stuck red
Schneider EVlink's front-panel LED stays solid or flashing red while the Cloud/CSMS status shows Faulted or Available in…