Fault database
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74 results for “OCPP” · page 2 of 2
CFG-01Cross-brand / Protocol · DC Fast ChargersFree sampleWrong OCPP URL after board swap
Wrong OCPP URL after board swap — new controller still points at lab/staging or old CSMS, so production Cloud never sees the charger. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on CFG-01.
CFG-02Cross-brand / Protocol · DC Fast ChargersFree sampleConnector ID mismatch dual-gun cabinet
Connector ID mismatch dual-gun cabinet (CFG-02) — Configuration field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
CFG-03Cross-brand / Protocol · DC Fast ChargersFree samplePower module map incorrect after expansion
Power module map incorrect after expansion (CFG-03) — Configuration field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
VEH-X01Cross-brand / Protocol · Cables & connectors solo+Known vehicle profile needs CCS pause workaround
Known vehicle profile needs CCS pause workaround (VEH-X01) — Vehicle profile field fault. Stay OEM-agnostic until the pr…
VEH-X02Cross-brand / Protocol · Cables & connectors solo+Legacy CHAdeMO only vehicles on CCS site
Legacy CHAdeMO only vehicles on CCS site (VEH-X02) — Vehicle profile field fault. Stay OEM-agnostic until the protocol s…
VEH-X03Cross-brand / Protocol · Cables & connectors solo+NACS native vehicle on CCS1-only dispenser
NACS native vehicle on CCS1-only dispenser (VEH-X03) — Vehicle profile field fault. Stay OEM-agnostic until the protocol…
OCPP-F11Cross-brand / Protocol · DC Fast ChargersFree sampleStopTransaction id mismatch
StopTransaction id mismatch — stop fails or CSMS alarms because transactionId/idTag does not match the open transaction. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on OCPP-F11.
OCPP-F12Cross-brand / Protocol · DC Fast ChargersFree sampleGetConfiguration key unknown storm
GetConfiguration key unknown storm — CSMS polls unsupported keys, filling logs and sometimes slowing the charger’s OCPP task. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on OCPP-F12.
CCS-H10Cross-brand / Protocol · Cables & connectorsFree sampleSessionSetup ResponseCode Failed
SessionSetup ResponseCode Failed (CCS-H10) — CCS handshake field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
NACS-H04Cross-brand / Protocol · Cables & connectorsFree sampleNACS PP open mid-session
NACS PP open mid-session (NACS-H04) — NACS path field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
ISO-H04Cross-brand / Protocol · Cables & connectors solo+CertificateInstallation rejected
CertificateInstallation rejected (ISO-H04) — ISO 15118 / PnC field fault. Stay OEM-agnostic until the protocol stage pin…
CHA-H04Cross-brand / Protocol · Cables & connectors solo+CHAdeMO available current zero
CHAdeMO available current zero (CHA-H04) — CHAdeMO field fault. Stay OEM-agnostic until the protocol stage pins a hardwa…
NET-C05Cross-brand / Protocol · DC Fast ChargersFree sampleMTU black hole on cellular path
MTU black hole on cellular path — large OCPP frames fail while tiny pings seem fine; Boot/FW/MeterValues flake on LTE. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on NET-C05.
LOAD-03Cross-brand / Protocol · Power cabinet / LMS solo+LMS priority starves fleet overnight
LMS priority starves fleet overnight (LOAD-03) — Load management field fault. Stay OEM-agnostic until the protocol stage…
GND-03Cross-brand / Protocol · DC Fast Chargers solo+Bond jumper missing at pedestal
Bond jumper missing at pedestal (GND-03) — Ground / isolation field fault. Stay OEM-agnostic until the protocol stage pi…
RFID-03Cross-brand / Protocol · DC Fast Chargers solo+Local list full — new cards fail
Local list full — new cards fail (RFID-03) — RFID / auth field fault. Stay OEM-agnostic until the protocol stage pins a …
CFG-04Cross-brand / Protocol · DC Fast ChargersFree sampleWrong timezone breaks TOU LMS
Wrong timezone breaks TOU LMS (CFG-04) — Configuration field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
MET-03Cross-brand / Protocol · DC Fast Chargers solo+kWh under-report vs utility CT
kWh under-report vs utility CT (MET-03) — Metering field fault. Stay OEM-agnostic until the protocol stage pins a hardwa…
TEMP-03Cross-brand / Protocol · DC Fast Chargers solo+Sun load derate on unshaded cabinet
Sun load derate on unshaded cabinet (TEMP-03) — Thermal / ambient field fault. Stay OEM-agnostic until the protocol stag…
OCPP-F13Cross-brand / Protocol · DC Fast ChargersFree sampleChangeAvailability rejected while charging
ChangeAvailability rejected while charging — ops tries to set Inoperative mid-session and charger correctly rejects, or rejects even when idle due to state desync. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on OCPP-F13.
CCS-H11Cross-brand / Protocol · Cables & connectorsFree sampleEVSideCableCheck unknown error
EVSideCableCheck unknown error (CCS-H11) — CCS handshake field fault. Stay OEM-agnostic until the protocol stage pins a hardware path; capture SECC/OCPP/vehicle evidence before opening the cabinet.
NET-C06Cross-brand / Protocol · DC Fast ChargersFree sampleCSMS rate-limits StatusNotification
CSMS rate-limits StatusNotification — after a reconnect storm the CSMS throttles, chargers appear offline/Faulted in UI despite healthy hardware. protocol field note: keep evidence scrubbed and prove the ranked cause before module RMA on NET-C06.
ABB-T184-COMABB · Terra 184 · DC Fast Chargers solo+OCPP disconnect after peak
Terra 184 OCPP disconnect after peak — Soft-offline under load/heat, prove backhaul vs controller. Field techs should co…
BTC-HP-OCPPBTC Power · HP150 · DC Fast Chargers solo+OCPP reconnect storm
BTC HP OCPP reconnect storm — Soft-offline reconnect loops; backhaul/config before boards. Field techs should correlate …
MDM-ANTSierra Wireless / Semtech · AirLink modem · Modem / cellular solo+Antenna connector loose
Antenna connector loose — intermittent RSSI/OCPP with physical RF path broken. Field techs should correlate HMI/Cloud ti…
MDM-FWSierra Wireless / Semtech · AirLink modem · Modem / cellular solo+Modem FW bricks OCPP path
Modem FW bricks OCPP path — modem online to carrier but OCPP stack broken after FW. Field techs should correlate HMI/Clo…
DEL-UFC-GFDelta · UFC100 · DC Fast ChargersFree sampleUFC ground fault
Delta UFC100 dispenser trips ground fault mid-session or during CableCheck, most often after rain, wash-down, or a recent cable service call. HMI banner reads Ground Fault while OCPP reports Faulted/GroundFailure; the fault can lock a single gun or take the whole cabinet Unavailable if the sensing sits upstream of the split.
DEL-UFC-LOCKDelta · UFC100 · DC Fast Chargers solo+Connector lock motor fail
Delta UFC100 connector lock motor fails to latch or release the CCS handle, leaving a session unable to start or a cable…
AUT-MC-APPAutel · MaxiCharger DC · DC Fast Chargers solo+App start fails OCPP ok
Autel MaxiCharger DC app-initiated sessions fail to start while OCPP Heartbeat continues normally to the CSMS, meaning t…
SIE-SD-HMISiemens · Sicharge D · DC Fast Chargers solo+Touch HMI unresponsive
Siemens Sicharge D's touch HMI goes unresponsive or black while the station may continue reporting normally to OCPP, mea…
WB-PP-WIFIWallbox · Pulsar Plus · AC Level 2 solo+Wi-Fi drop loses schedule
Wallbox Pulsar Plus drops its Wi-Fi connection: scheduled charging and cloud-based authorization stop working while a lo…
EVB-LV-COMEVBox · Livo · AC Level 2 solo+Livo OCPP disconnect
EVBox Livo drops off the CSMS intermittently: Cloud shows Offline or repeated reconnects while the pedestal's local LEDs…
CMS-AUTHAmpcontrol · Fleet CMSFree sampleFleet CMS driver auth fail
A driver's credential or fleet app is rejected by the Ampcontrol CMS even though the charger hardware and OCPP path both look completely healthy — other drivers may authorize and charge normally at the exact same stall within minutes, which is the clearest signal that this is an enrollment or mapping problem in software rather than a reader or connector fault.
CMS-OCPPAmpcontrol · Fleet CMS solo+CMS-OCPP mapping wrong connector
The CMS's connector mapping doesn't match reality — a driver plugged into stall A is authorized, billed, and tracked as …