Fault database
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LOAD-03Cross-brand / Protocol · Power cabinet / LMS solo+LMS priority starves fleet overnight
LMS priority starves fleet overnight: charger or site equipment presents this pattern under load or on session start. Te…
SCH-EV-GFSchneider Electric · EVlink · AC Level 2 solo+EVlink ground fault
EVlink ground fault on schneider (evinox): EVlink HMI / EcoStruxure if present shows SCH-EV-GF. Techs see session abort …
VEH-X02Cross-brand / Protocol · Cables & connectors solo+Legacy CHAdeMO only vehicles on CCS site
Legacy CHAdeMO only vehicles on CCS site: charger or site equipment presents this pattern under load or on session start…
DEL-UFC-FANDelta · UFC100 · DC Fast Chargers solo+Exhaust fan fault
Exhaust fan fault on delta (ufc100): Delta UFC HMI shows DEL-UFC-FAN. Techs see session abort or stall Unavailable until…
CAB-IRSite stack (generic) · Cables & connectors solo+Cable IR insulation fail
Cable IR insulation fail on site-generic: Site LMS / breaker / skid local indicators shows CAB-IR. Techs see session abo…
LMS-COMSite stack (generic) · LMS / power cabinet · Power cabinet / LMS solo+LMS PLC offline
LMS PLC offline on site-generic (lms-cabinet): Site LMS / breaker / skid local indicators shows LMS-COM. Techs see sessi…
CMS-APIAmpcontrol · Fleet CMS solo+API key revoked mid-shift
API key revoked mid-shift on ampcontrol: Charge OS / driver app auth result shows CMS-API. Techs see session abort or st…
SIE-SD-METSiemens · Sicharge D · DC Fast Chargers solo+MID meter fault
MID meter fault on siemens (sicharge-d): Sicharge D HMI shows SIE-SD-MET. Techs see session abort or stall Unavailable u…
CMS-TZAmpcontrol · Fleet CMS solo+Timezone skew mis-schedules
Timezone skew mis-schedules on ampcontrol: Charge OS / driver app auth result shows CMS-TZ. Techs see session abort or s…
EVB-LV-LOCKEVBox · Livo · AC Level 2 solo+Cable lock stuck
Cable lock stuck on evbox (livo): EVBox UI shows EVB-LV-LOCK. Techs see session abort or stall Unavailable until the ran…
CP-E250-FANChargePoint · Express 250 · DC Fast Chargers solo+Power module fan fail
Power module fan fail on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-FAN. Techs…
CFG-01Cross-brand / Protocol · DC Fast Chargers solo+Wrong OCPP URL after board swap
Wrong OCPP URL after board swap: charger or site equipment presents this pattern under load or on session start. Techs r…
CTR-WELDSite stack (generic) · Contactors & protectionFree sampleMain DC contactor welded
Main DC contactor welded on site-generic: Site LMS / breaker / skid local indicators shows CTR-WELD. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Site BMS / LMS / SCADA if present before opening the cabinet.
OCPP-F05Cross-brand / Protocol · DC Fast Chargers solo+MeterValues missing during session
MeterValues missing during session: charger or site equipment presents this pattern under load or on session start. Tech…
LOAD-02Cross-brand / Protocol · Power cabinet / LMS solo+LMS heartbeat lost — failsafe curtail
LMS heartbeat lost — failsafe curtail: charger or site equipment presents this pattern under load or on session start. T…
OCPP-F04Cross-brand / Protocol · DC Fast Chargers solo+StartTransaction never acknowledged
StartTransaction never acknowledged: charger or site equipment presents this pattern under load or on session start. Tec…
VEH-X01Cross-brand / Protocol · Cables & connectors solo+Known vehicle profile needs CCS pause workaround
Known vehicle profile needs CCS pause workaround: charger or site equipment presents this pattern under load or on sessi…
BTC-HP-OCPPBTC Power · HP150 · DC Fast Chargers solo+OCPP reconnect storm
OCPP reconnect storm on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-OCPP. Techs see session abort…
NACS-H01Cross-brand / Protocol · Cables & connectorsFree sampleNACS handshake timeout on adapter path
NACS handshake timeout on adapter path on protocol: CSMS StatusNotification + connector LEDs shows NACS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
SEQ-01Cross-brand / Protocol · Cables & connectors solo+EVSE ready before vehicle CP ready race
EVSE ready before vehicle CP ready race: charger or site equipment presents this pattern under load or on session start.…
BESS-COMFluence / BESS · BESS solo+BESS EMS comms loss
BESS EMS comms loss on fluence: BESS EMS / fire panel inhibit shows BESS-COM. Techs see session abort or stall Unavailab…
SCH-EV-CFGSchneider Electric · EVlink · AC Level 2 solo+Wrong max current config
Wrong max current config on schneider (evinox): EVlink HMI / EcoStruxure if present shows SCH-EV-CFG. Techs see session …
KEM-SAT-RFIDKempower · Satellite · DC Fast Chargers solo+RFID reader miswired after service
RFID reader miswired after service on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-RFID. Techs s…
CP-E250-ISOChargePoint · Express 250 · DC Fast ChargersFree sampleIsolation fault after cable swap
Isolation fault after cable swap on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
FLO-ST-TEMPFlo · Smart Two · AC Level 2 solo+Overtemp enclosure
Overtemp enclosure on flo (smart-two): Flo station LEDs / app shows FLO-ST-TEMP. Techs see session abort or stall Unavai…
SCH-EV-PHASESchneider Electric · EVlink · AC Level 2 solo+Missing phase on 3P install
Missing phase on 3P install on schneider (evinox): EVlink HMI / EcoStruxure if present shows SCH-EV-PHASE. Techs see ses…
SWG-PFEaton · Switchgear solo+Power factor / harmonic trip
Power factor / harmonic trip on eaton: Switchboard trip flags / PQ meter shows SWG-PF. Techs see session abort or stall …
WB-PP-WIFIWallbox · Pulsar Plus · AC Level 2 solo+Wi-Fi drop loses schedule
Wi-Fi drop loses schedule on wallbox (pulsar-plus): myWallbox / LED ring shows WB-PP-WIFI. Techs see session abort or st…
WB-PP-CPWallbox · Pulsar Plus · AC Level 2 solo+CP state fault no EV
CP state fault no EV on wallbox (pulsar-plus): myWallbox / LED ring shows WB-PP-CP. Techs see session abort or stall Una…
BLK-IQ-RFIDBlink · IQ 200 · AC Level 2 solo+RFID intermittent
RFID intermittent on blink (iq-200): Blink UI / app shows BLK-IQ-RFID. Techs see session abort or stall Unavailable unti…
MDM-FWSierra Wireless / Semtech · AirLink modem · Modem / cellular solo+Modem FW bricks OCPP path
Modem FW bricks OCPP path on sierra-wireless (airlink): AirLink ALEOS / LED pattern shows MDM-FW. Techs see session abor…
BTC-HP-NACSBTC Power · HP150 · DC Fast Chargers solo+NACS adapter path fault
NACS adapter path fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-NACS. Techs see session ab…
CAB-NACSSite stack (generic) · Cables & connectors solo+NACS handle overtemp
NACS handle overtemp on site-generic: Site LMS / breaker / skid local indicators shows CAB-NACS. Techs see session abort…
NACS-H02Cross-brand / Protocol · Cables & connectors solo+NACS proximity detect intermittent
NACS proximity detect intermittent: charger or site equipment presents this pattern under load or on session start. Tech…
CP-XP-NACSChargePoint · Express Plus · DC Fast ChargersFree sampleNACS port overtemp
NACS port overtemp on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-NACS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
TRI-RTM-AUTHTritium · RTM75 · DC Fast Chargers solo+Auth timeout local list empty
Auth timeout local list empty on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-AUTH. Techs…
SEQ-02Cross-brand / Protocol · DC Fast Chargers solo+Emergency stop latch not cleared in CSMS
Emergency stop latch not cleared in CSMS: charger or site equipment presents this pattern under load or on session start…
PE-NB-ISOPower Electronics · NB 360 · DC Fast Chargers solo+NB360 isolation
NB360 isolation on power-electronics (nb-360): NB series HMI / keypad shows PE-NB-ISO. Techs see session abort or stall …
ABB-T184-METABB · Terra 184 · DC Fast Chargers solo+Energy register jump
Energy register jump on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-MET. Techs see session…
PAY-TOIngenico / payment · Self/4000 family · Payment terminalsFree samplePayment terminal timeout
Payment terminal timeout on ingenico (self-4000): PED screen / host response code shows PAY-TO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Payment host + EVSE Authorize timeline before opening the cabinet.