Fault database
Search by code, symptom, brand, category, or connector. Full procedures gated by subscription — samples stay open.
Viewing as free
71 results · page 2 of 2
CP-XP-LMSChargePoint · Express Plus · DC Fast Chargers solo+Site LMS curtails Express Plus
Site LMS curtails Express Plus on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-LM…
CCS-H03Cross-brand / Protocol · Cables & connectorsFree sampleCable check isolation fail
Cable check isolation fail on protocol: CSMS StatusNotification + connector LEDs shows CCS-H03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
ABB-T54-GRIDABB · Terra 54 · DC Fast Chargers solo+Grid undervoltage trip
Grid undervoltage trip on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-GRID. Techs see sessio…
CAB-PINSite stack (generic) · Cables & connectors solo+CCS pin burnt
CCS pin burnt on site-generic: Site LMS / breaker / skid local indicators shows CAB-PIN. Techs see session abort or stal…
CCS-H02Cross-brand / Protocol · Cables & connectors solo+SDP failed — SECC not responding
SDP failed — SECC not responding on protocol: CSMS StatusNotification + connector LEDs shows CCS-H02. Techs see session …
BTC-HP-ISOBTC Power · HP150 · DC Fast ChargersFree sampleHP150 isolation trip
HP150 isolation trip on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate BTC CSMS + cabinet PLC event list before opening the cabinet.
DEL-UFC-LOCKDelta · UFC100 · DC Fast Chargers solo+Connector lock motor fail
Connector lock motor fail on delta (ufc100): Delta UFC HMI shows DEL-UFC-LOCK. Techs see session abort or stall Unavaila…
BTC-HP-PFCBTC Power · HP150 · DC Fast Chargers solo+Input PFC fault
Input PFC fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-PFC. Techs see session abort or st…
DEL-UFC-COMDelta · UFC100 · DC Fast Chargers solo+Backend unreachable
Backend unreachable on delta (ufc100): Delta UFC HMI shows DEL-UFC-COM. Techs see session abort or stall Unavailable unt…
ABB-T54-SENSABB · Terra 54 · DC Fast Chargers solo+Temp sensor open circuit
Temp sensor open circuit on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-SENS. Techs see sess…
TRI-RTM-GFTritium · RTM75 · DC Fast ChargersFree sampleRTM ground fault
RTM ground fault on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Tritium Veefil / OCPP vendor DataTransfer if enabled before opening the cabinet.
ABB-T54-CCSABB · Terra 54 · DC Fast ChargersFree sampleCCS connector latch fail
CCS connector latch fail on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-CCS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
AUT-MC-APPAutel · MaxiCharger DC · DC Fast Chargers solo+App start fails OCPP ok
App start fails OCPP ok on autel (maxicharger-dc): MaxiCharger DC screen shows AUT-MC-APP. Techs see session abort or st…
BTC-HP-DOORBTC Power · HP150 · DC Fast Chargers solo+Service door switch bounce
Service door switch bounce on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-DOOR. Techs see session…
CP-XP-PAYChargePoint · Express Plus · Payment terminals solo+Payment authorize timeout
Payment authorize timeout on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-PAY. Te…
CCS-H01Cross-brand / Protocol · Cables & connectorsFree sampleCCS SLAC timeout
CCS SLAC timeout on protocol: CSMS StatusNotification + connector LEDs shows CCS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
PE-NB-GRIDPower Electronics · NB 360 · DC Fast Chargers solo+Input phase loss
Input phase loss on power-electronics (nb-360): NB series HMI / keypad shows PE-NB-GRID. Techs see session abort or stal…
DEL-UFC-FANDelta · UFC100 · DC Fast Chargers solo+Exhaust fan fault
Exhaust fan fault on delta (ufc100): Delta UFC HMI shows DEL-UFC-FAN. Techs see session abort or stall Unavailable until…
CP-E250-FANChargePoint · Express 250 · DC Fast Chargers solo+Power module fan fail
Power module fan fail on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-FAN. Techs…
VEH-X01Cross-brand / Protocol · Cables & connectors solo+Known vehicle profile needs CCS pause workaround
Known vehicle profile needs CCS pause workaround: charger or site equipment presents this pattern under load or on sessi…
BTC-HP-OCPPBTC Power · HP150 · DC Fast Chargers solo+OCPP reconnect storm
OCPP reconnect storm on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-OCPP. Techs see session abort…
SEQ-01Cross-brand / Protocol · Cables & connectors solo+EVSE ready before vehicle CP ready race
EVSE ready before vehicle CP ready race: charger or site equipment presents this pattern under load or on session start.…
KEM-SAT-RFIDKempower · Satellite · DC Fast Chargers solo+RFID reader miswired after service
RFID reader miswired after service on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-RFID. Techs s…
CP-E250-ISOChargePoint · Express 250 · DC Fast ChargersFree sampleIsolation fault after cable swap
Isolation fault after cable swap on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
BTC-HP-NACSBTC Power · HP150 · DC Fast Chargers solo+NACS adapter path fault
NACS adapter path fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-NACS. Techs see session ab…
CP-XP-NACSChargePoint · Express Plus · DC Fast ChargersFree sampleNACS port overtemp
NACS port overtemp on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-NACS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
TRI-RTM-AUTHTritium · RTM75 · DC Fast Chargers solo+Auth timeout local list empty
Auth timeout local list empty on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-AUTH. Techs…
PE-NB-ISOPower Electronics · NB 360 · DC Fast Chargers solo+NB360 isolation
NB360 isolation on power-electronics (nb-360): NB series HMI / keypad shows PE-NB-ISO. Techs see session abort or stall …
ABB-T184-METABB · Terra 184 · DC Fast Chargers solo+Energy register jump
Energy register jump on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-MET. Techs see session…
CP-E250-GFChargePoint · Express 250 · DC Fast ChargersFree sampleGround fault trip under rain
Ground fault trip under rain on chargepoint (express-250): ChargePoint station HMI / Cloud diagnostics shows CP-E250-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ChargePoint Cloud session + station event log before opening the cabinet.
DEL-UFC-GFDelta · UFC100 · DC Fast Chargers solo+UFC ground fault
UFC ground fault on delta (ufc100): Delta UFC HMI shows DEL-UFC-GF. Techs see session abort or stall Unavailable until t…