Fault database
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39 results
ABB-T184-PMABB · Terra 184 · DC Fast ChargersEarly access pro+Power module imbalance
Power module imbalance on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-PM. Techs see sessio…
ABB-T184-ESTOPABB · Terra 184 · DC Fast ChargersEarly access pro+E-stop loop intermittent
E-stop loop intermittent on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-ESTOP. Techs see s…
TRI-PK-PWRTritium · PK350 · DC Fast ChargersEarly access pro+Rectifier stage fault
Rectifier stage fault on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-PWR. Techs see sessi…
TRI-PK-NETTritium · PK350 · DC Fast ChargersEarly access pro+Cellular failover flapping
Cellular failover flapping on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-NET. Techs see …
KEM-SAT-DYNKempower · Satellite · DC Fast ChargersEarly access pro+Dynamic power allocation stuck
Dynamic power allocation stuck on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-DYN. Techs see se…
ALP-HYC-MODAlpitronic · HYC300 · DC Fast ChargersEarly access pro+Module offline bank
Module offline bank on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-MOD. Techs see session abort or …
SIE-SD-LMSSiemens · Sicharge D · DC Fast ChargersEarly access pro+Cluster LMS conflict
Cluster LMS conflict on siemens (sicharge-d): Sicharge D HMI shows SIE-SD-LMS. Techs see session abort or stall Unavaila…
CCS-H09Cross-brand / Protocol · Cables & connectors solo+SECC discovery wrong IP
SECC discovery wrong IP: charger or site equipment presents this pattern under load or on session start. Techs report in…
CCS-H08Cross-brand / Protocol · Cables & connectors solo+CP state B stuck
CP state B stuck: charger or site equipment presents this pattern under load or on session start. Techs report intermitt…
TRI-PK-DISPTritium · PK350 · DC Fast Chargers solo+Dispenser UI no boot
Dispenser UI no boot on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-DISP. Techs see sessi…
ALP-HYC-ISOAlpitronic · HYC300 · DC Fast Chargers solo+HYC isolation fault
HYC isolation fault on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-ISO. Techs see session abort or …
CCS-H11Cross-brand / Protocol · Cables & connectors solo+EVSideCableCheck unknown error
EVSideCableCheck unknown error: charger or site equipment presents this pattern under load or on session start. Techs re…
KEM-SAT-COOLKempower · Satellite · Liquid cooling solo+Cabinet coolant pressure low
Cabinet coolant pressure low on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-COOL. Techs see ses…
ALP-HYC-PAYAlpitronic · HYC300 · Payment terminals solo+Payment terminal offline
Payment terminal offline on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-PAY. Techs see session abor…
ABB-T184-COOLABB · Terra 184 · Liquid coolingFree sampleCoolant flow low
Coolant flow low on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-COOL. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
CCS-H10Cross-brand / Protocol · Cables & connectors solo+SessionSetup ResponseCode Failed
SessionSetup ResponseCode Failed: charger or site equipment presents this pattern under load or on session start. Techs …
KEM-SAT-LINKKempower · Satellite · DC Fast ChargersFree sampleSatellite link to power unit lost
Satellite link to power unit lost on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-LINK. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Kempower ChargEye / OCPP before opening the cabinet.
TRI-PK-CABLETritium · PK350 · Liquid coolingFree sampleLiquid-cooled cable leak detect
Liquid-cooled cable leak detect on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-CABLE. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Tritium Veefil / OCPP vendor DataTransfer if enabled before opening the cabinet.
CCS-H07Cross-brand / Protocol · Cables & connectors solo+PP resistor out of range
PP resistor out of range: charger or site equipment presents this pattern under load or on session start. Techs report i…
TRI-PK-ISOTritium · PK350 · DC Fast ChargersFree samplePK350 isolation fault
PK350 isolation fault on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Tritium Veefil / OCPP vendor DataTransfer if enabled before opening the cabinet.
TRI-PK-GUNTritium · PK350 · DC Fast Chargers solo+Gun temperature derate
Gun temperature derate on tritium (pk350): Tritium dispenser UI / RTM or PK service LED shows TRI-PK-GUN. Techs see sess…
CCS-H06Cross-brand / Protocol · Cables & connectors solo+Welding detection trip
Welding detection trip: charger or site equipment presents this pattern under load or on session start. Techs report int…
CCS-H05Cross-brand / Protocol · Cables & connectors solo+Power delivery stops at CurrentDemand
Power delivery stops at CurrentDemand: charger or site equipment presents this pattern under load or on session start. T…
ALP-HYC-GRIDAlpitronic · HYC300 · DC Fast Chargers solo+Grid overvoltage
Grid overvoltage on alpitronic (hypercharger-hyc300): Hypercharger HMI shows ALP-HYC-GRID. Techs see session abort or st…
SIE-SD-ISOSiemens · Sicharge D · DC Fast Chargers solo+Sicharge isolation
Sicharge isolation on siemens (sicharge-d): Sicharge D HMI shows SIE-SD-ISO. Techs see session abort or stall Unavailabl…
ABB-T184-COMABB · Terra 184 · DC Fast Chargers solo+OCPP disconnect after peak
OCPP disconnect after peak on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-COM. Techs see s…
KEM-SAT-CCSKempower · Satellite · DC Fast Chargers solo+CCS session abort mid-ramp
CCS session abort mid-ramp on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-CCS. Techs see sessio…
SIE-SD-HMISiemens · Sicharge D · DC Fast Chargers solo+Touch HMI unresponsive
Touch HMI unresponsive on siemens (sicharge-d): Sicharge D HMI shows SIE-SD-HMI. Techs see session abort or stall Unavai…
CCS-H04Cross-brand / Protocol · Cables & connectors solo+Precharge voltage mismatch
Precharge voltage mismatch on protocol: CSMS StatusNotification + connector LEDs shows CCS-H04. Techs see session abort …
CCS-H03Cross-brand / Protocol · Cables & connectorsFree sampleCable check isolation fail
Cable check isolation fail on protocol: CSMS StatusNotification + connector LEDs shows CCS-H03. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CAB-PINSite stack (generic) · Cables & connectors solo+CCS pin burnt
CCS pin burnt on site-generic: Site LMS / breaker / skid local indicators shows CAB-PIN. Techs see session abort or stal…
CCS-H02Cross-brand / Protocol · Cables & connectors solo+SDP failed — SECC not responding
SDP failed — SECC not responding on protocol: CSMS StatusNotification + connector LEDs shows CCS-H02. Techs see session …
ABB-T54-CCSABB · Terra 54 · DC Fast ChargersFree sampleCCS connector latch fail
CCS connector latch fail on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-CCS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
CCS-H01Cross-brand / Protocol · Cables & connectorsFree sampleCCS SLAC timeout
CCS SLAC timeout on protocol: CSMS StatusNotification + connector LEDs shows CCS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
SIE-SD-METSiemens · Sicharge D · DC Fast Chargers solo+MID meter fault
MID meter fault on siemens (sicharge-d): Sicharge D HMI shows SIE-SD-MET. Techs see session abort or stall Unavailable u…
VEH-X01Cross-brand / Protocol · Cables & connectors solo+Known vehicle profile needs CCS pause workaround
Known vehicle profile needs CCS pause workaround: charger or site equipment presents this pattern under load or on sessi…
SEQ-01Cross-brand / Protocol · Cables & connectors solo+EVSE ready before vehicle CP ready race
EVSE ready before vehicle CP ready race: charger or site equipment presents this pattern under load or on session start.…
KEM-SAT-RFIDKempower · Satellite · DC Fast Chargers solo+RFID reader miswired after service
RFID reader miswired after service on kempower (satellite): Kempower Satellite / C-series UI shows KEM-SAT-RFID. Techs s…
ABB-T184-METABB · Terra 184 · DC Fast Chargers solo+Energy register jump
Energy register jump on abb (terra-184): ABB Terra HMI fault banner + service menu shows ABB-T184-MET. Techs see session…