Fault database
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212 results · page 4 of 6
CFG-04Cross-brand / Protocol · DC Fast Chargers solo+Wrong timezone breaks TOU LMS
Wrong timezone breaks TOU LMS: charger or site equipment presents this pattern under load or on session start. Techs rep…
BESS-OVFluence / BESS · BESS solo+BESS overvoltage trip
BESS overvoltage trip on fluence: BESS EMS / fire panel inhibit shows BESS-OV. Techs see session abort or stall Unavaila…
ABB-T54-GRIDABB · Terra 54 · DC Fast Chargers solo+Grid undervoltage trip
Grid undervoltage trip on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-GRID. Techs see sessio…
MDM-ANTSierra Wireless / Semtech · AirLink modem · Modem / cellular solo+Antenna connector loose
Antenna connector loose on sierra-wireless (airlink): AirLink ALEOS / LED pattern shows MDM-ANT. Techs see session abort…
SWG-ARCEaton · Switchgear solo+Arc-flash relay trip
Arc-flash relay trip on eaton: Switchboard trip flags / PQ meter shows SWG-ARC. Techs see session abort or stall Unavail…
OCPP-F10Cross-brand / Protocol · DC Fast Chargers solo+DataTransfer vendorId rejected
DataTransfer vendorId rejected: charger or site equipment presents this pattern under load or on session start. Techs re…
CAB-PINSite stack (generic) · Cables & connectors solo+CCS pin burnt
CCS pin burnt on site-generic: Site LMS / breaker / skid local indicators shows CAB-PIN. Techs see session abort or stal…
CCS-H02Cross-brand / Protocol · Cables & connectors solo+SDP failed — SECC not responding
SDP failed — SECC not responding on protocol: CSMS StatusNotification + connector LEDs shows CCS-H02. Techs see session …
CFG-03Cross-brand / Protocol · DC Fast Chargers solo+Power module map incorrect after expansion
Power module map incorrect after expansion: charger or site equipment presents this pattern under load or on session sta…
FLO-ST-METFlo · Smart Two · AC Level 2 solo+Smart Two meter error
Smart Two meter error on flo (smart-two): Flo station LEDs / app shows FLO-ST-MET. Techs see session abort or stall Unav…
SPD-FAILSite stack (generic) · Contactors & protection solo+SPD end-of-life indicated
SPD end-of-life indicated on site-generic: Site LMS / breaker / skid local indicators shows SPD-FAIL. Techs see session …
BTC-HP-ISOBTC Power · HP150 · DC Fast ChargersFree sampleHP150 isolation trip
HP150 isolation trip on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-ISO. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate BTC CSMS + cabinet PLC event list before opening the cabinet.
EVB-LV-RCDEVBox · Livo · AC Level 2 solo+RCD trip nuisance
RCD trip nuisance on evbox (livo): EVBox UI shows EVB-LV-RCD. Techs see session abort or stall Unavailable until the ran…
DEL-UFC-LOCKDelta · UFC100 · DC Fast Chargers solo+Connector lock motor fail
Connector lock motor fail on delta (ufc100): Delta UFC HMI shows DEL-UFC-LOCK. Techs see session abort or stall Unavaila…
WB-PP-GFCIWallbox · Pulsar Plus · AC Level 2Free samplePulsar GFCI trip
Pulsar GFCI trip on wallbox (pulsar-plus): myWallbox / LED ring shows WB-PP-GFCI. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Wallbox cloud + OCPP if networked before opening the cabinet.
OCPP-F07Cross-brand / Protocol · DC Fast Chargers solo+Connector becomes Unavailable after SuspendEV
Connector becomes Unavailable after SuspendEV: charger or site equipment presents this pattern under load or on session …
BTC-HP-PFCBTC Power · HP150 · DC Fast Chargers solo+Input PFC fault
Input PFC fault on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-PFC. Techs see session abort or st…
MDM-SIMSierra Wireless / Semtech · AirLink modem · Modem / cellular solo+SIM not provisioned APN
SIM not provisioned APN on sierra-wireless (airlink): AirLink ALEOS / LED pattern shows MDM-SIM. Techs see session abort…
DEL-UFC-COMDelta · UFC100 · DC Fast Chargers solo+Backend unreachable
Backend unreachable on delta (ufc100): Delta UFC HMI shows DEL-UFC-COM. Techs see session abort or stall Unavailable unt…
FLO-ST-AUTHFlo · Smart Two · AC Level 2 solo+Auth card not accepted
Auth card not accepted on flo (smart-two): Flo station LEDs / app shows FLO-ST-AUTH. Techs see session abort or stall Un…
CTR-AUXSite stack (generic) · Contactors & protection solo+Aux contact feedback mismatch
Aux contact feedback mismatch on site-generic: Site LMS / breaker / skid local indicators shows CTR-AUX. Techs see sessi…
ABB-T54-SENSABB · Terra 54 · DC Fast Chargers solo+Temp sensor open circuit
Temp sensor open circuit on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-SENS. Techs see sess…
DEP-SEQSite stack (generic) · Power cabinet / LMS solo+Sequential start brownout
Sequential start brownout on site-generic: Site LMS / breaker / skid local indicators shows DEP-SEQ. Techs see session a…
CMS-PRICEAmpcontrol · Fleet CMS solo+Tariff push fails — sessions free
Tariff push fails — sessions free on ampcontrol: Charge OS / driver app auth result shows CMS-PRICE. Techs see session a…
BLK-IQ-BOOTBlink · IQ 200 · AC Level 2 solo+Boot loop after update
Boot loop after update on blink (iq-200): Blink UI / app shows BLK-IQ-BOOT. Techs see session abort or stall Unavailable…
OCPP-F06Cross-brand / Protocol · DC Fast Chargers solo+RemoteStart fails while local RFID works
RemoteStart fails while local RFID works: charger or site equipment presents this pattern under load or on session start…
TRI-RTM-GFTritium · RTM75 · DC Fast ChargersFree sampleRTM ground fault
RTM ground fault on tritium (rtm75): Tritium dispenser UI / RTM or PK service LED shows TRI-RTM-GF. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate Tritium Veefil / OCPP vendor DataTransfer if enabled before opening the cabinet.
CFG-02Cross-brand / Protocol · DC Fast Chargers solo+Connector ID mismatch dual-gun cabinet
Connector ID mismatch dual-gun cabinet: charger or site equipment presents this pattern under load or on session start. …
ABB-T54-CCSABB · Terra 54 · DC Fast ChargersFree sampleCCS connector latch fail
CCS connector latch fail on abb (terra-54): ABB Terra HMI fault banner + service menu shows ABB-T54-CCS. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate ABB Connected Services / OCPP StatusNotification info before opening the cabinet.
CAB-LATCHSite stack (generic) · Cables & connectors solo+Latch microswitch false open
Latch microswitch false open on site-generic: Site LMS / breaker / skid local indicators shows CAB-LATCH. Techs see sess…
AUT-MC-APPAutel · MaxiCharger DC · DC Fast Chargers solo+App start fails OCPP ok
App start fails OCPP ok on autel (maxicharger-dc): MaxiCharger DC screen shows AUT-MC-APP. Techs see session abort or st…
VEH-X03Cross-brand / Protocol · Cables & connectors solo+NACS native vehicle on CCS1-only dispenser
NACS native vehicle on CCS1-only dispenser: charger or site equipment presents this pattern under load or on session sta…
CTR-COILSite stack (generic) · Contactors & protection solo+Contactor coil open
Contactor coil open on site-generic: Site LMS / breaker / skid local indicators shows CTR-COIL. Techs see session abort …
SWG-GFEaton · Switchgear solo+Switchgear ground fault
Switchgear ground fault on eaton: Switchboard trip flags / PQ meter shows SWG-GF. Techs see session abort or stall Unava…
BTC-HP-DOORBTC Power · HP150 · DC Fast Chargers solo+Service door switch bounce
Service door switch bounce on btc-power (hp150): BTC Power local display / LED bank shows BTC-HP-DOOR. Techs see session…
CP-XP-PAYChargePoint · Express Plus · Payment terminals solo+Payment authorize timeout
Payment authorize timeout on chargepoint (express-plus): ChargePoint station HMI / Cloud diagnostics shows CP-XP-PAY. Te…
CCS-H01Cross-brand / Protocol · Cables & connectorsFree sampleCCS SLAC timeout
CCS SLAC timeout on protocol: CSMS StatusNotification + connector LEDs shows CCS-H01. Techs see session abort or stall Unavailable until the ranked cause is cleared. Correlate OCPP websocket / SECC / vehicle logs as applicable before opening the cabinet.
CMS-OFFAmpcontrol · Fleet CMS solo+CMS offline — local fallback weak
CMS offline — local fallback weak on ampcontrol: Charge OS / driver app auth result shows CMS-OFF. Techs see session abo…
PE-NB-GRIDPower Electronics · NB 360 · DC Fast Chargers solo+Input phase loss
Input phase loss on power-electronics (nb-360): NB series HMI / keypad shows PE-NB-GRID. Techs see session abort or stal…
BRK-TRIPSite stack (generic) · Contactors & protection solo+Feeder breaker nuisance trip
Feeder breaker nuisance trip on site-generic: Site LMS / breaker / skid local indicators shows BRK-TRIP. Techs see sessi…